Category
Integrations
Manage Shopify/WooCommerce sync and shipment tracking context.
Shopify, WooCommerce, and tracking sync
Connect stores, run sync actions, and use tracking data in support.
Connect Shopify
Link Shopify to surface order and customer context directly in support workflows.
Connect WooCommerce
Configure WooCommerce integration and validate order sync integrity.
Sync Recent vs Import All Orders
Choose the correct sync mode for validation, rollout, and recovery scenarios.
Configure 17TRACK
Add shipment tracking context so WISMO replies are faster and more accurate.
Manage knowledge per integration
Keep knowledge scope store-specific for more relevant AI outputs.
Monitor sync health
Use status and summary signals to detect integration drift early.
Disable or delete an integration
Apply integration lifecycle changes safely without losing operational continuity.